Terms of service

Paladin Armoury – Terms of Service

Last Updated: [2026/03/10]

1. Overview

This website is operated by Paladin Armoury. Throughout the site, the terms “we”, “us”, and “our” refer to Paladin Armoury.

Paladin Armoury provides this website and all related information, products, and services to you, the user, subject to your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree with these Terms, you should not access or use our website or services.

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell products and services to you.

2. Use of Our Website

By using this website, you confirm that:

  • You are at least 18 years old or the legal age of majority in your jurisdiction.

  • You will not use our products or services for illegal purposes.

  • You will not violate any laws in your jurisdiction while using this website.

You agree not to transmit viruses, malicious code, or attempt to interfere with the operation of the website.

Paladin Armoury reserves the right to refuse service to anyone for any reason at any time.

3. Products and Services

Paladin Armoury specialises in firearm storage, display, and organisation systems, including pegboards, racks, mounts, and related accessories.

Important conditions:

  • Our products are storage and display accessories only.

  • We do not sell firearms or ammunition.

  • Customers are responsible for complying with all applicable firearm laws and safe storage requirements in their jurisdiction.

Product availability may be limited and we reserve the right to limit quantities or discontinue products at any time.

We make every effort to display products accurately, however colours, finishes, and appearance may vary slightly depending on lighting, materials, and monitor settings.

4. Pricing and Payments

All prices are listed in South African Rand (ZAR) unless stated otherwise.

We reserve the right to change product prices at any time without prior notice.

Payments are processed securely through Shopify’s payment gateway providers. Paladin Armoury does not store credit card details.

Orders will only be processed once payment has been successfully received and confirmed.

5. Orders and Order Acceptance

Paladin Armoury reserves the right to:

  • Refuse or cancel any order

  • Limit quantities per customer or order

  • Cancel orders suspected of fraud or misuse

If an order is cancelled after payment has been received, the customer will be notified and refunded accordingly.

Customers are responsible for providing accurate billing and shipping information when placing orders.

6. Shipping and Delivery

Paladin Armoury ships products throughout South Africa using reputable courier services.

Estimated delivery times may vary depending on:

  • Customer location

  • Product availability

  • Courier service schedules

While we aim to dispatch orders promptly, delivery timeframes are estimates and not guarantees.

Paladin Armoury is not responsible for delays caused by:

  • Courier companies

  • Weather or transport disruptions

  • Public holidays

  • Events outside our control

Tracking information will be provided where available.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy, available on our website.

In general:

  • Products must be returned unused and in original condition

  • Returns may be subject to inspection

  • Custom or installation-based products may be non-returnable

Customers must contact us before returning any items.

8. Installation and Custom Work

In some cases Paladin Armoury may offer installation, custom fabrication, or design services.

For these services:

  • Quotes provided are estimates unless confirmed in writing

  • Installation timelines may vary depending on project requirements

  • Clients must ensure the installation area is accessible and suitable

Paladin Armoury is not responsible for structural issues, wall integrity, or surfaces unsuitable for mounting unless specifically agreed beforehand.

9. Website Accuracy

We aim to ensure that all information on this website is accurate, however:

  • Product descriptions

  • Pricing

  • Availability

  • Technical specifications

may occasionally contain errors or inaccuracies.

Paladin Armoury reserves the right to correct errors or update information without prior notice, including after an order has been placed.

10. Intellectual Property

All content on this website, including:

  • Logos

  • Product designs

  • Images

  • Text

  • Branding

  • Product systems

is the property of Paladin Armoury and may not be copied, reproduced, or used without written permission.

11. Third-Party Services and Links

Our website may contain links to third-party websites or tools.

Paladin Armoury is not responsible for the content, policies, or practices of third-party websites.

Use of third-party services is at your own discretion and risk.

12. Limitation of Liability

To the fullest extent permitted by law, Paladin Armoury shall not be liable for any:

  • indirect damages

  • loss of profits

  • loss of data

  • business interruption

  • consequential losses

arising from the use of our website, products, or services.

Customers are responsible for ensuring that our products are installed and used correctly and safely.

13. Indemnification

You agree to indemnify and hold harmless Paladin Armoury from any claims, damages, or legal costs arising from:

  • misuse of our products

  • violation of these Terms

  • violation of any applicable laws.

14. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from the use of this website or the purchase of products shall be subject to South African jurisdiction.

15. Changes to These Terms

Paladin Armoury reserves the right to update or modify these Terms of Service at any time.

Changes will take effect immediately upon being posted on this page.

Continued use of the website constitutes acceptance of the updated Terms.

16. Contact Information

For questions regarding these Terms of Service, please contact:

Paladin Armoury

Email:
cael@paladin-armoury.co.za

Website:
paladin-armoury.co.za

Business Location:
South Africa